Terms and Conditions

Supreme Line is a website design, software development, multimedia, digital marketing, SEO, and advertising agency operating from Thorold, Ontario, Canada.

By using this website, you represent that:

• You are at least the age of majority in your jurisdiction or are using the website under appropriate supervision.
• The information you provide is accurate and not misleading.
• You will use the website only for lawful purposes.
• You will not misuse the website, interfere with its operation, or attempt unauthorized access to any systems or data.

You agree not to:

• Use the website for fraudulent, unlawful, or harmful purposes.
• Copy, scrape, reproduce, distribute, or exploit website content without written permission.
• Upload malicious code, spam, or harmful material.
• Attempt to gain unauthorized access to restricted areas, servers, forms, accounts, or data.
• Use automated tools to harvest data from the website without permission.

The content on this website is provided for general information and marketing purposes. Service descriptions, features, package details, timelines, and availability may change without notice.

Submitting a form, requesting a quote, or contacting us through the website does not create a binding service agreement unless we expressly agree in writing.

Any quote, proposal, estimate, pricing information, or consultation provided through the website, email, or related channels is for informational purposes unless expressly confirmed in writing.

Project scope, pricing, timelines, deliverables, revisions, payment schedules, and support terms may be defined in a separate proposal, contract, invoice, statement of work, or service agreement.

Where payments are accepted through the website or related channels, you agree to provide accurate billing information and to make payment in accordance with the agreed terms.

Payments may be processed through third-party providers such as Stripe, PayPal, or bank transfer. We are not responsible for errors, interruptions, security issues, or processing practices of third-party payment providers.

Unless otherwise agreed in writing:

• Fees are due according to the proposal, invoice, or service agreement.
• Deposits may be required before work begins.
• Late payments may delay work, delivery, support, or launch.
• Certain payments may be non-refundable once work has begun, resources have been allocated, or deliverables have been produced.

Refunds, cancellations, and project terminations are governed by the applicable proposal, invoice, contract, or written agreement between you and Supreme Line.

Unless otherwise stated in writing:

• Strategy work, design work, and development work already performed are generally non-refundable.
• Consultation time and setup fees are non-refundable once the service has been rendered.
• Completed milestones may be non-refundable once resources have been allocated or deliverables produced.

All website content, branding, graphics, text, layouts, visuals, code snippets, and other materials on this website are owned by or licensed to Supreme Line unless otherwise stated.

• You may not copy, modify, republish, or commercially exploit website content without prior written permission.
• Any trademarks, service marks, logos, or brand names displayed on the website remain the property of their respective owners.

If you submit content, feedback, project files, text, images, or branding to us, you represent that you have the legal right to do so.

You grant us a non-exclusive right to use submitted materials as reasonably necessary to communicate with you, evaluate your request, provide services, and perform our contractual obligations.

You remain responsible for the legality, accuracy, and ownership of all materials you provide.

Unless otherwise agreed in writing, Supreme Line may reference completed or ongoing work in its portfolio, case studies, social media, or marketing materials.

This may include your business name, general project descriptions, visuals, or publicly available website screenshots. If you require a project to remain confidential, this must be established in writing before publication.

Our website and services may rely on or integrate with third-party platforms (e.g., hosting providers, advertising platforms, payment processors, or CRMs).

We are not responsible for outages, changes, data loss, policy updates, or limitations caused by these third-party providers. Your use of such tools is subject to their respective terms and privacy policies.

While we aim to provide high-quality services, we do not guarantee specific business outcomes, search engine rankings, conversions, advertising approvals, lead volume, or sales performance unless expressly stated in a separate written agreement.

We may update, suspend, restrict, or discontinue any part of the website at any time without notice. We do not guarantee that the website will be error-free, secure, or continuously available.

The website and its content are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

Supreme Line disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and availability.

To the fullest extent permitted by law, Supreme Line and its representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, revenue, or business opportunity.

Where liability cannot be excluded, our total liability shall be limited to the amount you paid to us for the specific service giving rise to the claim, if any.

You agree to indemnify, defend, and hold harmless Supreme Line and its representatives from any claims, liabilities, damages, or expenses arising out of:

• Your misuse of the website.
• Your violation of these Terms or applicable law.
• Your infringement of any third-party rights.
• Any materials or information you submit to us.

Your use of the website is also subject to our Privacy Policy. By using the website, you acknowledge that you have read and understood how we process your data as outlined in that policy.

You agree to comply with all applicable local, provincial, state, federal, national, and international laws when using the website or engaging our services.

We reserve the right to restrict, suspend, or terminate access to the website or related services at our discretion, without notice, if we believe you have violated these Terms, misused the website, or created legal, technical, or security risks.

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms or use of the website shall first be addressed through good-faith informal discussions.

If a dispute cannot be resolved informally, the parties agree that the dispute shall be subject to the courts located in Ontario, Canada, unless applicable law requires otherwise.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

Failure by Supreme Line to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.

We may update these Terms from time to time. The revised version will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

If you have questions about these Terms and Conditions, you may contact us at:

Supreme Line
29 Pine Street South
Thorold, Ontario, Canada
Email: privacy-policy@supremelineinc.com
Website: supremelineinc.com
Contact Page: supremelineinc.com/contact/